Frequently Asked Questions peter
Here are some of the questions that we get asked often. (And their answers!)
Q: How do you handle purchases by international students?
A: Art Study Online lists our English prices in US Dollars. Should you make a credit purchase, your credit card company will automatically convert the amount based on current exchange rates.
Q: What’s your Return Policy?
A: Art Study Online will accept unopened or damaged/defective product within 60 days of sale. Please see our “Returns” section for more information.
Q: Is my Personal and Credit Card information safe?
A: Your information is safe with us. We don’t store any credit card data. Personal data such as name and email is encrypted and stored on our secure server. We don’t share this with anyone. even if they asked really nicely. Seriously.
Q: Is my information kept private?
A: We do not make any collected information available to unrelated third parties whether for sale, rent, or for free, without your consent. Please see our “Privacy” section for more information.
Q: Can I make purchases by phone?
A: We do not offer payments by phone. All transactions must be made ONLINE, via our secure e-commerce shopping cart.
Q: What is the best way to contact Art Study Online to resolve an issue?
A: To resolve an issue, you can reach us via e-mail: firstname.lastname@example.org